These terms apply to your use of tradeandtally.co.uk and to any service you buy from Trade & Tally (“we”, “us”). Last updated: 11 November 2026.
1. Using this website
The content and free tools on this site are general information to help you think through business admin. They are not tax, legal, financial or accounting advice, and they don’t take your circumstances into account. Check important decisions with HMRC or a qualified adviser. We aim to keep information accurate and up to date but don’t guarantee it, and we may change or remove content and tools at any time.
You must not misuse the site, including attempting to gain unauthorised access, introducing malicious code, scraping it at scale or using our forms to send spam. The site’s content, design and code belong to Trade & Tally; you may view and print pages for your own use but not copy or republish them without permission.
2. Our services
Our services are for business customers, including sole traders acting for their business. Before any work starts we agree the scope, price and timescale with you in writing (email is fine). Only what is in that written scope is included. Anything else, including extra lead sources, apps, changes after acceptance or work caused by third-party changes, is quoted separately.
- Prices and payment. Prices shown on the website are a guide; the price in your written scope is the price you pay. Unless agreed otherwise, setup fees are payable before work starts and are due within 7 days of invoice. Care plans are billed monthly in advance and can be cancelled at any time before the next billing date.
- Third-party software. Our work connects tools made by other companies. Their subscription, messaging and usage fees are your responsibility and are not included unless stated. We are not responsible for their availability, pricing, terms or changes, or for any loss caused by them.
- Your responsibilities. You must give us accurate information, the access we need (we never ask for passwords by email), and timely feedback. You are responsible for the lawfulness of your own customer data and messaging, including having permission to contact your customers, and for approving any automatic message before it goes live.
- Acceptance and fixes. We test the agreed workflow with you. Once it passes the agreed checks, or you start using it, the work is accepted. Defects in our work reported within 7 days of acceptance are fixed free of charge.
- No guaranteed outcomes. We build tools that help you manage enquiries, quotes and invoices. We do not guarantee any number of enquiries, bookings, payments, sales or savings.
- Cancellation. You can cancel before work starts for a full refund. If you cancel after work has started, we may keep a fair amount for work already done.
3. Our liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that:
- we are not liable for loss of profit, revenue, business, opportunity, goodwill or data, or for any indirect or consequential loss;
- we are not liable for losses caused by third-party software, services or outages, or by information you provide or decisions you make using our content or tools;
- our total liability arising from any service is limited to the fees you paid us for that service in the 12 months before the claim; and
- our free tools and website content are provided “as is”, and to the extent the law allows we accept no liability for their use.
If you are using this website as a consumer rather than for business, nothing in these terms affects your statutory rights.
4. Data and confidentiality
We keep your business information confidential and use it only to deliver the service. Where we handle your customers’ personal data on your behalf, we do so as your processor, only on your instructions, and we will sign a data processing agreement on request. See our privacy policy for how we handle your own information.
5. General
We may update these terms; the version on this page when you place an order applies to that order. If any part of these terms is found unenforceable, the rest still applies. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Questions or complaints: hello@tradeandtally.co.uk.